Terms and Conditions

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice or booking confirmation. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We will deliver / confirm your order as soon as possible. We will normally send your order to you in 1 / 2 business days. International orders are generally received in under 6 days.

If your item is not in stock, we will email you before deciding how to proceed.

Taxable items have VAT (sales tax) added at the current UK rate

Any credit card details you entered are transmitted over a secure(SSL) link and stored using 128-bit encryption.
Gift vouchers purchased from our store are non refundable, cash value 0.001. Gift vouchers are valid until the expiry date shown on the voucher only.
Payments for booking an event are non refundable within 56 days of the date that the event will take place. Events cancelled with more than 56 days notice will be subject to a 40% administration fee that will deducted from the refund.

If you need to reach us, please use the Contact us link on the store home page.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.